Who We Are
We are a team of passionate professionals striving to transform the impact of the tourism industry. We are doing so through community-based and system focused activities.
Through Overtourism Solution we are sharing our learning acquired through creating, implementing and running a new tourism model in Venice. They are indeed replicable and adaptable and relevant to destinations at any stage of development.
Indeed, we have pioneered and proven an innovative tourism and destination management model that leverages marketing & communication, digitization, and social innovation to make tourism more enjoyable for visitors and more beneficial for the local community, economy and heritage.
Our community-based initiative in Venice has led to increased retention of tourism revenue locally and a change in visitors’ experience, mindsets, and behaviours.
It helps residents benefit more from tourism and contribute to preserving and regenerating the local cultural and natural heritage.
Prestigious social innovation competitions have underlined our model, and we have the honour to regularly share our experience with government and industry representatives, media, and academia.
Our commitment to transforming the tourism industry into a driver of sustainable development started in 2015 when our founders Valeria Duflot and Sebastian Fagarazzi envisioned a simple new tourism model that genuinely benefits the destination, visitors and residents.